News

SUEZ, a prominent global leader in circular solutions for water and waste management announced the launch of its innovative Smart Operations Centre (SOC) in Maidenhead, UK. This state-of-the-art facility underscores SUEZ's ongoing commitment to smart metering and sustainable solutions, aligning with the growing trend of smart metering implementation across the UK.

Overview of SUEZ's Leadership in Smart Metering

As a pioneer in smart water metering, SUEZ has successfully deployed over 7 million smart meters globally. As a result of the creation of this new SOC via its subsidiary Digital Solutions, water utilities will receive a user-friendly yet comprehensive visual interface that effectively represents the performance of their meters and network assets.

Key Features of the Smart Operations Centre

The Maidenhead SOC is a cutting-edge digital hub that aggregates and analyzes data from smart meters in real time. This capability allows water utilities to manage their smart metering solutions proactively and holistically. Key functionalities of the SOC include:

• Real-Time Data Analysis: The SOC enables the early detection and troubleshooting of performance issues, optimizing network performance.
• Operational Hub: It acts as a central monitoring and management facility for transmitters, receivers, storage servers, and the telecommunications transmission chain.
• Remote Maintenance: The SOC facilitates remote maintenance for transmitters and concentrators, including essential software updates.

Enhancing Control Over Smart Water Meters

With the launch of this SOC, SUEZ will be able to oversee the operation and performance of millions of smart water meters across the UK. This includes the ON’connect™ smart metering product range, specifically designed to help water utilities enhance operational efficiency, lower costs, and improve customer service.

Insights from SUEZ Leadership

Martin Cracknell, Managing Director of SUEZ Digital Solutions UK, emphasized the significance of the new Smart Operations Centre: "Our new Smart Operations Centre in Maidenhead is a testament to SUEZ’s commitment to providing our customers with reliable, high-quality performance data. Our team of experts will support UK water utilities by analyzing meter readings and monitoring the water network to detect leaks and abnormal consumption in real-time."

Global Context and Future Outlook

The launch of the Maidenhead SOC builds upon the success of SUEZ's existing Smart Operations Centres, including a well-established facility in Paris, which has been operational for a decade and monitors over 3 million smart meters. These centers are vital to SUEZ’s global mission to leverage technology for maximizing efficiency and sustainability within the water industry.

Conclusion

In summary, SUEZ's new Smart Operations Centre in Maidenhead represents a significant advancement in smart water metering solutions. By providing enhanced data analysis and operational support, SUEZ is poised to make a meaningful impact on the efficiency, sustainability, and reliability of water services in the UK.