1.1 Research Objective

1.2 Product Overview

1.3 Market Segmentation

2.1 Qualitative Research
2.1.1 Primary & Secondary Sources

2.2 Quantitative Research
2.2.1 Primary & Secondary Sources

2.3 Breakdown of Primary Research Respondents, By Region

2.4 Assumption for the Study

2.5 Market Size Estimation

2.6. Data Triangulation

Executive Summary: Global Pharma & Biotech CRM Software Market

4.1. Industry Value Chain Analysis
4.1.1. Developer
4.1.2. Technology Integrator
4.1.3. Service Provider
4.1.4. End User

4.2. Consumer Buying Behavior for CRM (by Modules/Functions) 

4.3. Porter's Five Forces Analysis
4.3.1. Bargaining Power of Suppliers
4.3.2. Bargaining Power of Buyers
4.3.3. Threat of Substitutes
4.3.4. Threat of New Entrants
4.3.5. Degree of Competition

4.4. Market Dynamics and Trends
4.4.1. Growth Drivers
4.4.2. Restraints
4.4.3. Challenges
4.4.4. Key Trends

4.5. Competition Dashboard
4.5.1. Market Concentration Rate
4.5.2. Company Market Share Analysis (Value %), 2020
4.5.3. Competitor Mapping  

4.6. Market Outlook, by Revenue (US$ Mn)
4.6.1. Pricing Model Analysis (US$)
4.6.2. Market Size & Forecast, 2016-2027
4.6.3. Opportunity Share (2020-2027)

4.7. Impact Assessment of Covid-19

5.1. Market Size and Forecast, 2016-2027 (US$ Mn)
5.1.1. On-Premises
5.1.2. Cloud (SaaS)

6.1. Market Size and Forecast, 2016-2027 (US$ Mn)
6.1.1. Large Enterprises
6.1.2. Full and Medium Enterprises

7.1. Market Size and Forecast, 2016-2027 (US$ Mn)
7.1.1. Pharmaceutical
7.1.2. Biotech

8.1. Market Size and Forecast, 2016-2027 (US$ Mn)
8.1.1. AI CRM
8.1.2. Conventional CRM

9.1. Market Size and Forecast, 2017 - 2030 (US$ Mn)
9.1.1. Americas
9.1.1.1. North America
9.1.1.2. South America
9.1.2. Europe
9.1.2.1. UK
9.1.2.2. Germany
9.1.2.3. France
9.1.3. Asia Pacific
9.1.3.1. China
9.1.3.2. India
9.1.3.3. Japan
9.1.4. Latin America 
9.1.4.1. Brazil
9.1.4.2. Mexico
9.1.5. Middle East & Africa

10.1. Key Insights

10.2. Regional Snapshot

10.3. Market Size and Forecast, 2016-2027 (US$ Mn)
10.3.1. By Deployment
10.3.2. By Enterprise Size
10.3.3. By Industry
10.3.4. By Technology
10.3.5. By Country

11.1. Key Insights

11.2. Regional Snapshot

11.3. Market Size and Forecast, 2016-2027 (US$ Mn)
11.3.1. By Deployment
11.3.2. By Enterprise Size
11.3.3. By Industry
11.3.4. By Technology
11.3.5. By Country

12.1. Key Insights

12.2. Regional Snapshot

12.3. Market Size and Forecast, 2016-2027 (US$ Mn)
12.3.1. By Deployment
12.3.2. By Enterprise Size
12.3.3. By Industry
12.3.4. By Technology
12.3.5. By Country

13.1. Key Insights

13.2. Regional Snapshot

13.3. Market Size and Forecast, 2016-2027 (US$ Mn)
13.3.1. By Deployment
13.3.2. By Enterprise Size
13.3.3. By Industry
13.3.4. By Technology
13.3.5. By Country

14.1. Oracle Corporation
14.2. QuintilesIMS (IQVIA)
14.3. Veeva Systems
14.4. Salesforce 
14.5. Aurea
14.6. bpm'online
14.7. Euris
14.8. Indegene
14.9. Infonis International
14.10. Interactive Medica
14.11. Media-soft Inc. 
14.12. Navicon
14.13. Synergistix
14.14. TrueBlue
14.15. Pitcher Inc.
14.16. Prolifiq
14.17. StayinFront
14.18. Cirrius
14.19. Aktana
14.20. IBM Watson