The global digital collaboration tools and services market is estimated to grow at a CAGR of ~9% during the forecast period 2021-2027. The market growth is attributed to various factors such as growing internet penetration and enterprise digital transformation. Due to widespread consumerism of IT, the companies are focusing to provide employees with readily available market applications from which they can choose freely. Consequently, IT departments and CIOs select digital collaborative platform solutions with key functions and applications as well as seamless experience and integration. Risk of cybersecurity and growing other security issues are hindering the market growth. 

The digital collaboration tools and services market is in full swing owing to societal changes; mature technologies and the growing importance of enterprise end user experience. Due to low entry barriers, many players are positioning themselves in this market and are adopting different development strategies. 

Segmentation Overview of the Global Digital Collaboration Tools and Services Market

The global digital collaboration tools and services market is segmented on the basis of component, deployment, organization size and application. These major market segments are further categorized into various sub-segments to study the market in detail.

By Component: 

• Software
  • Conferencing
  • Communication and Coordination
  • Portals and Intranet Platforms
  • Project Management and Analytics
  • Others
• Services
  • IT Consulting and Development
  • Integration and Implementation
  • Support and Maintenance

By Deployment Model: 

• On-Premise
• Cloud

By Organization Size: 

• Small and Medium-Sized Enterprises
• Large Enterprises

By Application: 

• BFSI
• IT and Telecommunications
• Manufacturing
• Retail and Consumer Goods
• Healthcare
• Transportation and Logistics
• Education
• Others 

Regional Overview of the Global Digital Collaboration Tools and Services Market

Geographically, the global Digital Collaboration Tools and Services market has been divided into North America, Europe, Asia Pacific, Middle East & Africa, and South America. As per the studies, the North America digital collaboration tools and services market dominate the global marketplace, owing to growth in demand for enhanced cooperation and collaboration among the large workforce of enterprises in the US; and modernization of workplaces in Canada support the overall dominance of the North America market.

Key Players Insights

Amazon, Asana, Basecamp, Gitlab, Github, Google, IBM, Invision, Microsoft, Time Doctor, Trello, Slack and Zoho Projects among others are included in the research study of the global digital collaboration tools and services market. New market entrants are adopting positioning strategy to target small group of customers with specific end-to-end user need, aiming to position themselves as an industry standard. For instance, Timyo sets priorities for replying to email or assigning an action date, Trello for collaborative Kanban project management, or Julie Desk, a virtual assistant to schedule appointments by email. Dropbox, on the other hand, focuses on file sharing and file storage that is protected and secure.

In the collaboration tools and services segment, key companies offer every solution under one roof, while start-ups focus on a particular aspect while allowing for the integration of other collaborative solution software as per the requirement of end-user enterprise. Google's collaborative tools are housed under its Gsuite platform and the company emphasizes the security of every layer of its collaborative tools. Amazon also has similar tools that allow for easy conferencing and collaboration. The conferencing tool is its popular iMeet solution and Amazon WorkDocs that allows for easy sharing, collaboration, administrative control, unlimited data storage and enhanced productivity.

Research Report on the Global Digital Collaboration Tools and ServicesMarket Include:

• Economic Sectors and Share of the Digital Collaboration Tools and Services Market
• Market Size and Forecast
• Major market segments that make up the global Digital Collaboration Tools and Services market
• Industry Structure by Segments
• Growth Prospects of Digital Collaboration Tools and Services Market
• Study of Global Digital Collaboration Tools and Services Sector
• Major Industrial Clusters
• Study of Market Drivers and Challenges
• Regional Opportunities and Trends
• Porter’s Five Forces analysis to determine the competitive intensity
• Financial Performance of Companies
• Organization Landscape
• Impact Study of COVID-19 on the Digital Collaboration Tools and Services Market
• Emerging Technologies